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Questions or concerns? Our Camper Support team is passionate about providing the best service possible and is here to help!

Hours Of Operation

Our Camper Support Team has standard operating hours of 8a to 6p M-F with the exceptions of Wednesday when we open at 9:30 and Fridays when we are closed between 10a and 11am.

As the global impact of COVID-19 continues to unfold, we here at CG are working hard to ensure the safety of our Campers, Trainers and HQ employees. We are dedicated to supporting all those impacted with the level of care that is the CG way. Taking time to make sure everyone is properly supported has created longer than usual hold times. During this time, we encourage you to take advantage of our other support options, such as your online account or our live chat option.

Chat

Have a quick question? We'd love to chat with you! Average wait time under 3 minutes. Click on the red help button in the bottom right corner to get started.

Call

We're here to answer your questions at 512-494-6966. Don't feel like holding? Press #2 to get in line for a call back.

FREQUENTLY ASKED QUESTIONS

Looking to freeze or cancel your membership? Need help registering for a BOLD membership? Check out our FAQs!

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