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Questions or concerns? Our Camper Support team is passionate about providing the best service possible and is here to help!

Hours Of Operation

Live Chat will be unavailable Friday, April 9th due to a team offsite. Our phone lines will be open for normal operations 8a CT to 6p CT. We apologize for the inconvenience. 

You may experience some delays in getting through to us as we now have a new number. Please contact us at (929) 502-3250. 

Our Camper Support Team has standard operating hours of 8a CT to 6p CT Monday through Friday with the exceptions of Wednesday when we open at 9:30a CT.

As the global impact of COVID-19 continues to unfold, we here at CG are working hard to ensure the safety of our Campers, Trainers and HQ employees. We are dedicated to supporting all those impacted with the level of care that is the CG way. Taking time to make sure everyone is properly supported has created longer than usual hold times. During this time, we encourage you to take advantage of our other support options, such as your online account or our live chat option.

Chat

Have a quick question? We'd love to chat with you! Click on the black help button in the bottom right corner to get started. Please note our live chat option is only available during normal operating hours.

Call

We're here to answer your questions at (929) 502-3250. Don't feel like holding? Press #2 to get in line for a call back.

FREQUENTLY ASKED QUESTIONS

Looking to freeze or cancel your membership? Need help registering for a BOLD membership? Check out our FAQs!

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